Idaho Security Guard Licensure Practice Exam

How should a security guard deal with intoxicated persons?

1. Ignore them and continue monitoring

2. Approach them aggressively

3. Approach them calmly and assess the situation

4. Immediately call for police assistance

The correct answer is: Approach them calmly and assess the situation

A security guard should approach intoxicated individuals calmly and assess the situation because this approach allows for a more controlled environment. Calm engagement helps the security guard to evaluate the person's level of intoxication and determine if they pose a danger to themselves or others. It also enables the guard to communicate effectively, reducing the likelihood of escalating the situation. This method prioritizes safety for both the intoxicated person and those around them, fostering a more peaceful resolution. In contrast, ignoring the individual fails to address any potential risks they may pose and could lead to safety issues. Approaching aggressively can provoke a negative reaction, heightening the risk of conflict or violence. While calling for police assistance may be necessary in some situations, it is generally more effective to assess the situation first to ascertain whether immediate intervention is needed or if the guard can manage the situation independently with appropriate judgment.