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At what point should a guard contact emergency services?

  1. When a minor dispute occurs

  2. For any illegal activity observed

  3. If an attendee requests it

  4. When they feel overwhelmed

The correct answer is: For any illegal activity observed

A guard should contact emergency services for any illegal activity observed because this is a critical responsibility that ensures safety and security. Observing illegal activity can pose a potential threat not only to the individuals involved but also to others in the vicinity. Reporting such incidents immediately allows law enforcement to take appropriate action, helping to prevent escalation and protect the well-being of everyone in the area. While other situations, such as a minor dispute or feeling overwhelmed, might warrant attention and intervention, they do not necessarily call for contacting emergency services. A request from an attendee for emergency services does not indicate an actual emergency unless it relates to harmful or illegal behavior. Therefore, the obligation to report illegal activity underscores the proactive role that security personnel play in maintaining a safe environment.